Frequently Asked Questions

 

 

1. What is a virtual assistant?

A virtual assistant is a remote employee who offers administrative services for your business needs. VAs provide a range of services to handle all your tasks so that you can prioritize other work.

2. What services can a virtual assistant offer?

A virtual assistant can perform all your professional and personal tasks. You can rely on a VA to get your work done within an hour or on a monthly basis. Virtual assistants can do administrative and executive tasks, such as data entry, CRM management, answering calls and managing inbox, HR support, social media management, email marketing, business researching, and digital marketing.

3. What industries use virtual assistants?

Virtual assistants can be a lifesaver for industries like SEO agencies, IT firms, marketing, accounting, law firms, small businesses, solo-entrepreneurs, recruitment companies, and real estate agencies. Regardless of the business size, virtual assistants can ease your workload.

4. How to find a virtual assistant?

Your surfing ends right here. Namo Padmavati offers hourly-based, monthly-based, project-based, and retainer VA packages. VAs perform administrative and executive tasks, research, and provide digital marketing services.

5. How to pay virtual assistants?

You can make your payments via the credit card option for a monthly subscription. While signing up for the package, you should enter your card details. If you choose a project-based VA, you can pay in advance through PayPal.

6. How much does a virtual assistant cost?

General VA:

A part-time general virtual assistant costs 500 USD/ month. Here, the VA would work for 4 hours/day from Mon – Fri. A full-time gen VA costs 800 USD/ month. Full-time VA works for 8 hours/ day from Mon – Fri.

Marketing VA:

A part-time marketing VA costs 650 USD a month. A full-time marketing VA would cost 1200 USD.

7. What does a virtual office assistant do?

A virtual office assistant performs all your administrative tasks on a priority basis right from internal communication to customer management. VA also organizes meeting slots and helps with content planning and social media management.

8. What is a virtual administrative assistant?

A virtual administrative assistant is your go-to choice that caters to your admin tasks from remote space. They perform calendar management, internal communication, customer support, and primary jobs like scheduling meetings and handling emails and phone calls.

9. What does a virtual executive assistant do?

A virtual executive assistant ensures to step forward from the admin tasks and perform your tasks with well-planned strategies and better execution. Executive VAs manage and guide your team on performing tasks and organize travel plans and meeting slots.

10. How many hours a week do virtual assistants work?

In a week, a virtual assistant works up to 8 hours per day if you choose a full-time virtual assistant. However, you also get to pick part-time virtual assistant packages, where the assistants work about 4 to 5 hours daily.

A part-time VA works 20-25 hours a week.

A full time VA works 40 hours a week.

11. What is the best way to use a virtual assistant?

When you hire a virtual assistant, you add a productive team member. The best way to use a VA is by providing time to your assistant to onboard the essential tasks, communicate more with the virtual assistant to ensure they have settled well, provide a detailed instructions document, set realistic expectations, and know when to prioritize them for a full-time task.

12. How will I be charged for urgent tasks on weekends?

The hourly rate of a virtual assistant can range between $6 to $12. Hence, you will be charged 1.5 times extra if you request an urgent task on weekends. 
  

13. Can I update and demote between plans?

You can update your pricing plans by providing a 30-days notice period. You can do this through the portal or drop an email at riya@namopadmavati.com.

14. What is Namo Padmavati’s experience when it comes to virtual assistance?

With over 4 years of experience and consistent training for all our VAs, our team has served 100+ clients and is equipped to take on the most basic and complex tasks alike.

Namo Padmavati offers professional services for all sized businesses, handling most basic to advanced tasks.             

Nada is our content handler. From blogs and article writing to research and proofreading, she oversees it all! She wishes to leave an impact wherever she goes, and aspires to publish her own book one day. She is an obsessive reader and her favorite genre is fantasy.

Managing, supervising, marketing – Khushi oversees it all! As a leader, she aims to inspire and lead her team through example and persistence. Outside of work, she enjoys trying out different cuisines and shopping for new outfits!

Suresh, our lead gen pro, deals with data analysis and LinkedIn leads. He is a firm believer in “if you believe it, you can achieve it.” When he isn’t working, he enjoys cooking and reading autobiographies of great leaders. He is determined to progress his career and use his skills to better the world.

Sirisha is our data analyst and supervises our research and branding. She is driven, determined, and always focused. She aspires to grow with Namo Padmavati.

I have one goal in life – to obliterate what society normalizes and impact others to do the same. I come from a traditional background where you are an outsider if you don’t live by the book. Working women are considered taboo, and having a personal purpose is a crime.
But I’ve always wondered – who are they to validate the way I live?
I started working a full-time job when I was 18. I started small in a fast-growing SEO company and worked my way up to become an Operational Manager two years later. I was training teams and engaging with clients. I was doing quality checks and handling distraught customers. I never said no to a task. I had gained a lot of learning experience, but I always knew that a typical 9-5 job would never be enough to satisfy me.
Working under someone wasn’t really my thing. Or following a certain dress code. Or working certain hours for a certain amount of money. These norms may work for many people. It did work for me for a while too.
But I wanted more.
When I decided to start my own company, I lost much support. I was confused, overwhelmed, and had people constantly tell me to “give it up and get married.” At the tender age of 20, I was barely out of high school, and I made many mistakes and trusted the wrong people too quickly.
Others won’t tell you this, but there is safety in working under someone. When I messed up, they had my back. They showed me the way out. But when I became my own boss – as awesome as that sounds – I had to clean up my own mess and learn from my mistakes as soon as I could.
But throughout all, my family believed in me and supported my vision, and they are why I kept going.
Today, I’m glad I never gave up. All those mistakes were lessons I had to learn to grow, progress and win. It made me realize my true potential and taught me how to think beyond my struggles.
I also get to go to work in my pajamas. Yes – it’s as liberating as it sounds.
And every time I complete a project and have satisfied clients – I consider that a win.
In the short span of three years, I’ve worked on over 200 projects and trained several international teams. I have given business coaching to entrepreneurs. I was given the honor to be the City Chair of Hyderabad, India for Global Dignity in 2018-2019. I was also hired as a project manager for many international companies.
Starting Namo Padmavati had a colossal impact on my life that I couldn’t have ever imagined. To me, it’s not about the money. It’s about loyalty, building trust, and providing quality service. It’s about the lessons, the influence, and the respect. It’s about helping others on an international level. Despite the stress and struggles, I now sleep better at night, knowing I have a purpose to look forward to tomorrow and that I made a difference today.